Privacy Policy

This privacy policy defines how Betstreak (herein referred as ‘we’ or ‘us’) deal with the information and data you provide to us.

We will process any personal information provided to us (either via website, any customer application forms or any other means) or otherwise held by us relating to you in the manner set out in this privacy policy. By using the website and/or submitting your information to us, you confirm your consent to the use of your personal information set out in this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website or otherwise provide us with your personal information.

The information and data about you which we may collect, use and process, includes the following:

  • Information that you provide to us by filling in forms on the website or any other information you submit to us via the website or email;
  • Records or correspondence, whether via the website, email, telephone or any other means;
  • Your response to surveys or customer research that we carry out;
  • Details of the transactions that you carry out with us, whether via the website or any other means; and
  • Details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data.

We may use your personal information and data together with other information for the purposes of:

  • Processing your bets, including card and on-line payments;
  • Setting up, operating and managing your account;
  • Complying with our legal and regulatory duties;
  • Building up personal profiles;
  • Carrying out customer research. Surveys and analyses;
  • Providing you with information about promotional offers and our products and services, where you have consented; and
  • Monitoring transactions for the purpose of preventing fraud, irregular betting, money laundering and cheating.

Information Storage

We will take all reasonable steps to ensure that your information is kept secure and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners, successors in title to our business and suppliers that are engaged to process such information on our behalf. If you apply for an account with us, then to help us make credit decisions about you, to prevent fraud and money laundering. We nay also make enquiries of, and disclose details of how you conduct your account to such agencies, security organizations and any other relevant third parties for fraud and money laundering prevention.

Use of Cookies

We may use cookies as a means of collecting information from a web server for the above purposes following a customer’s user of the website. If you register with us or if you continue to use the website, you agree to our use of cookies. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the website and to deliver a better and more personalized service. Some of the cookies we use are essential for the website to operate. If you want to delete any cookies already stored on your computer or stop cookies that keep track of your browsing patterns on the website, you can do so by deleting your existing cookies and/or altering your browser’s privacy settings to block cookies. Please note that deleting our cookies or disabling our future cookies means that you may not able to access certain areas or features of the website.

Disclosure of information

We are entitled to share the information we hold on you, which includes personal data and betting history with the regulator, sporting bodies and other bodies, including the police, in order to investigate fraud, money laundering or sports integrity issues. In order to comply with Betstreak’s legal and regulatory requirements and Betstreak’s internal risk management procedures, we will retain information for a period of time after closure of your account. All such information will be held in accordance with this privacy policy.

Information relating to Player’s Accounts

Betstreak keeps all player account information that is gathered during the registration process in the strictest confidence. No information is shared, including customer e-mail addresses and other personal details with any third party companies and/or organizations (commercial or non-commercial). Any personal details provided by a player is used only for the use in which it has been intended, e.g., for communicating with the player, software updates, to send the information a player requests.

Changes to our privacy statement

Betstreak reserves the right to make any changes on this privacy policy, and any changes will become effective upon posting of the revised privacy policy.